Note: Turning on the “Newsletter popup” on the Service Portal does not automatically link it to Mailchimp. You have to manually connect it via entering the client’s Mailchimp API key and choosing a mailing list, otherwise there is no connecting between the portal and Mailchimp.
- To enable the Newsletter popup go to Appearance > Customise > Newsletter > Select Enable and complete the remaining fields as per the screenshot:
- To connect the Newsletter to Mailchimp:
- Go to Forms > Settings > Mailchimp Settings. Enter the client’s API key. It should say successful. Click Save.
- Go to Forms > Newsletter > Settings > Mailchimp.
- Click the Add New button next to Mailchimp feeds.
- Give it a name, such as Newsletter feed.
- From the “Mailchimp list” dropdown, choose the client’s mailing list. This is pulled from the client’s Mailchimp account.
- Once a list has been chosen. It will ask you to map the fields. As the newsletter popup only uses an email address field, just choose “Email” from the dropdown for “Email address”.
- Click Update Settings.
- You can test it by signing up on the Newsletter form. You should then be able to see your submission appear in the Enquiries Dashboard (under Newsletters) and also receive an email asking you to verify your subscription. If you verify the email address, the email address you submitted will appear in the client’s Mailchimp account on the mailing list you connected to. *Advise you get their login details to confirm it appears or ask them to check.